Delivery Information

Shipping and exchange

Currently delivery to addresses within the Kingdom of Saudi Arabia only. However, we always strive to improve the experience of our customers and may offer additional methods of delivery or receipt through our marketing channels. Please check back continuously to see if other options are available.

Transport and official partner Aramex will contact you to arrange the process of receiving the product. Mostly the shipment takes 3 to 5 business days. The carrier provides delivery service to most of all cities of the Kingdom of Saudi Arabia. If you are outside of the urban scale FSU P ask you to appreciate the receipt of your request from the nearest Aramex have.

Free shipping for orders worth 500 SAR or more.

An amount of SAR 35 shall be charged for orders less than SAR 500.

Orders registered outside our regular business hours, after the last date for registering orders during the day, or on Fridays, on any official holiday in the Kingdom of Saudi Arabia, are considered to have been registered on the first working day in the Kingdom of Saudi Arabia following the date on which to request.

Replacement products

You can swap the product / products during its return 3 (three) days from the date of receipt of purchase order.

The product / products are required to be returned in their original condition upon receipt in the original package and original packaging, and you must show the original invoice.

Once we receive and inspect the returned products you can exchange the products for another:

Of identical value

Or with a lower value, in which case the surplus will be returned to you

Or with a higher value, in which case you have to pay the price difference when exchanging.

And are all of this through communication with customer service

Product retrieval

It requires a policy not to return any of the amounts that the customer to repay using any of the means of payment when you buy on the site. Where we provide service to our customers recover the amounts they paid by replacing vouchers with the same value, as we allow you to replace the products t bought it for free, where we'll do the expenses of the product and re - export the same product voucher which will be replaced by value. This method enables you to choose the appropriate measurement from the same product that was returned or buy another product with the same value.