Delivery Information
Shipping and exchange
Currently delivery to addresses within the Kingdom of Saudi Arabia
only. However, we always strive to
improve the experience of our customers and may offer additional methods of
delivery or receipt through our marketing channels. Please
check back continuously to see if other options are available.
Transport and official partner Aramex will
contact you to arrange the process
of receiving the product. Mostly the shipment takes 3 to 5 business days. The
carrier provides delivery service to most of all cities of the Kingdom of Saudi
Arabia. If you are outside
of the urban scale FSU P ask you to appreciate
the receipt of your
request from the nearest Aramex have.
Free shipping for
orders worth 500 SAR or more.
An amount of SAR 35 shall be charged for orders
less than SAR 500.
Orders registered
outside our regular business hours, after
the last date for registering orders during the day, or on Fridays, on any
official holiday in the Kingdom of Saudi Arabia, are considered to have been
registered on the first working day in the Kingdom of Saudi Arabia following
the date on which to request.
Replacement products
You can swap the product / products
during its return 3
(three) days from the date of receipt
of purchase order.
The product / products
are required to be
returned in their original condition
upon receipt in the original package and original packaging, and you must show
the original invoice.
Once we receive and
inspect the returned products you can exchange the
products for another:
Of identical value
Or with a lower
value, in which case the surplus will be returned to you
Or with a higher
value, in which case you have to pay the price difference when exchanging.
And are all of this
through communication with customer service
Product retrieval
It requires a policy not to return
any of the amounts that the customer to repay using any of the means
of payment when you buy on the site. Where
we provide service to our customers recover the amounts
they paid by replacing vouchers with the same
value, as we allow you to replace the products t bought it for free,
where we'll do the expenses of the product and re - export
the same product voucher which
will be replaced by value. This method enables you to choose the appropriate
measurement from the same product that was returned or buy another product with
the same value.